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FAQs

Here are some of the frequently asked questions. Do drop us an email if you have any other queries or doubts. Do allow at least 3 working days for our replies.

 

Q: What are the sizes available?

Currently, we're offering standard sizes of 6" (8-12 pax), 7" (10-16 pax), and 8" (12-20 pax) for our single tier cakes, and 4"+6" (12-18 pax), 5"+7" (16-24 pax), and 6"+8" (20-32 pax) for our two tier cakes. If you're looking for cakes with a larger serving size, you may consider adding cupcakes or talk to us for a special customised cake for the additional pax.

Alternatively, you may Whatsapp us @ +65 9665 3367 or Email us @ unicornescapade@gmail.com for more information.

Q: Do you deliver outside of the time range stated?

Delivery timing outside of the range stated is available and is subjected to availability. Additional surcharge may apply.

Q: How long can the cake last outside of the fridge?

Under no circumstances should the cake be in direct sunlight. If it's placed in an air-conditioned room, it should last about 2 hours.

Q: How many days in advance should I place my order?

You may order no later than 3 days in advance. It is however recommended that you make your order 1-2 weeks in advance as our order fulfillment is on a first come first serve basis.

Q: Are your bakes halal?

We do not have halal certification. However, we bake our cakes with Muslim-friendly ingredients as we do have Muslim customers who enjoy our bakes!

Q: Do you have vegan or egg-less offerings?

No, we do not have any vegan or eggless options at the moment.

Q: What ingredients do you use?

All our cakes are made using eggs, sugar, flour, baking powder, cocoa powder, milk, salt, oil, and butter. Details of the unicorn cake are made using white chocolate and edible luster dust. May also contain traces of nuts.

Q: Can I cancel my order?

Yes you can. Cancellation of order should be made no later than 5 days before delivery date. However, do note that you will be subjected to a penalty of 50% of the total bill.